Jim Falk Motors has a stellar reputation! We are a FEE FREE GM dealership - We carry new Buick Chevy and
Cadillac vehicles and have every one PRICED BELOW DEALER INVOICE with NO ADDITIONAL FEES! We also
have one of the most impressive selections of pre-owned vehicles of every make and model in the area. Our truck
inventory is sure to impress! Our service department is your one stop shop for all of your GM Service Warranty
work needs. Our parts and labor has an unparalleled warranty, we offer a 30 day tire price match guarantee, and
we are the home of the $14.95 conventional oil change. As always, we service every make and model!
Jim Falk’s Simple Philosophy –
'Take Care of the Customer'
After being in the business for 20+ years, Jim Falk had
one goal in mind when he started his dealership in
2000 and that was “to take care of the customer”. It
may sound simple, but it is extremely powerful; and Jim
Jim knows that putting customer satisfaction first puts everything else in line...
*From selling the highest quality automobiles,
*to offering the most competitive pricing available every single day,
*to never adding unnecessary charges or hidden fees,
*to giving an enjoyable buying experience with friendly and educated salespeople,
*to being upfront and honest,
*to providing a service department with top notch certified technicians and an uncompromising determination for customer satisfaction,
*to providing a comfortable and nice setting to do business,
*to taking care of the customer before during and after the deal.
All of these things must fall in line if you are simply ‘taking care of the customer’. And taking care of the
customers as he had planned, has clearly show itself in the success and reputation the dealership has received in
the past 10 years. Jim Falk Motors is known for being very busy – and by busy I mean we sell the volume of our
entire used car lot nearly every single month and in addition sell a higher percentage of our new cars than most
dealers in the midwest. To reach this volume of sales simply would not be possible if our prices weren’t extremely
competitive, the customer service impeccable and the vehicles top quality. Jim Falk’s online and offline reputation is
stellar, with 100% eBay feedback, hundreds of positive online testimonials, a very busy Service and Parts
department – and the growing never stops! As he would say, when you are putting integrity and your customer’s
satisfaction first, people will follow.
In a recent article by Jim, this was his final thought on how we can continue our fantastic growth:
“So what do we have to do to do it better? I guess double down on our unrelenting commitment to excellent
customer service. Providing the highest quality new and used vehicles. Then stand behind every sale, with the
best, most committed to excellence, service and parts department.”
Why We Don’t Have ‘BIG TENT SALES EVENTS’
Jim doesn’t want his customers to wait for some ‘special sale’. Instead he wants to offer his customers the best
possible value on every car every single day. He also does not believe in misleading advertising. Our prices are the
best and there are never any hidden fees, games or gimmicks involved!
In a recent article by Jim, this was his take on special sales events:
“Maybe our customers know they don’t have to wait for some special sale. They know that, whatever day they
want to buy a car, they can get the special price on the lot or online at jimfalk.com. “