Recent customer testimonials

From coast to coast, buyers love how we delivery value-literally!

See the reviews that prove car buying really can be this easy.

Have a great experience at Jim Falk Motors? Leave us a review on Google!

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Review from Google

Kennith H.

July 11,2025

Very helpful staff never even had to leave my house... They delivered my 2024 3500hd AT4 to my house 146 miles away if that's not service i don't know what is.... When im in the market for another vehicle they will be my first call!!!!!

Review from Google

Tyler W.

August 18, 2025

Jim Falk motors came across my Facebook and within 24hrs I had a brand new truck in my drive way that is 8 and a half hours away from the dealership. Austin was an amazing sales guy, made everything super easy. Austin and Orlando worked with me while I was coaching a game on Saturday and never once got upset when I could not speak on the phone. I am so grateful for Austin and Orlando and the team at Jim Falk motors.

Thank you all and I'll be sharing yalls link with anyone I run into that is looking for a new ride.

Review from Google

Tim M.

July 11, 2025

Luke & Gabe made the purchase of my ‘25 C3500HD a pleasurable experience… I had spoken to Luke on several occasions trying find the “perfect truck”… Several “got away”… I was amazed at the number of trucks they moved until I finally purchased one … I figured it out… They do exactly what they say they will do. That’s uncommon in today’s society. They answered all of my questions and were always happy to help. We got to meet Tom, the delivery driver, when I took possession of my truck… A very nice gentleman also. I would not let purchasing from out of state stop you. They delivered with everything they promised.

Review from Google

Glenn M.

July 10, 2025

This was our first time purchasing a vehicle on-line. We were a little hesitant at first but after talking with Austin, our salesman, we were completely comfortable. The entire process was quick and easy. The two gentlemen that delivered our truck were thorough and efficient. The entire experience was great. The savings was considerable as well.

Review from Google

Sharyn H.

July 24, 2025

We live in Pennsylvania and purchased our vehicle online from them. They were very helpful and we got a far better deal than we could with any dealership near us. They delivered our vehicle and picked up our trade in within a day after receiving verification of our payment. Their delivery driver was awesome, and our entire transaction went very smoothly. We are very happy with our new GMC Sierra Ultimate truck!

Review from Google

Jason P.

July 7, 2025

Great experience doing business with Jim Falk. Jason Bernal was an excellent sales professional to work with on purchasing our new vehicle. I felt the dealer gave us a fair trade and it was easy to do all the paperwork with them. It was also nice they have delivery right to your doorstep. Highly recommend!

Review from Google

Jonathan F.

Jim Falk Motors demonstrated to me the accuracy and truthfulness of their customer testimonials. Excellent product photos, transparency from initial inquiry, customer support post-sale, no added fees or hidden gimmicks, and a new truck promptly delivered to my front door. This group has set the bar for the car buying opportunity.

Review from Google

Paul C.

July 22, 2025

Buying a vehicle from Jim Falk Motors was a great experience! Their values of service and transparency are more than just a motto. Our salesman Jason put those values into action. He was knowledgeable and thorough while helping us get into the vehicle we wanted. The excellent service continued with David at Tough Falkin’ Trucks to add some accessories to my 2023 Silverado. I will buy another truck from Jim Falk Motors in the future.

Review from Google

Laurie C.

July 14, 2025

Found the pickup we were looking for on the internet on a Saturday morning. Decided to call about it and was connected to Serenity.We discussed the truck and she did a walk around video. She said if we could work out a deal she could possibly deliver that afternoon about 400 miles away. We made the deal but no driver was available till the following day(Sunday) which was even better for me. It was delivered and I had time to inspect and drive truck before I signed any paperwork. All was just as she said and we purchased the truck. I have purchased several vehicles and this was the easiest transaction I’ve ever done. Sure I was cautious but took a chance and couldn’t be more happier, no wasting a whole Saturday in a dealership. Serenity and Jim Falk Motors will be my first call when I’m in the market for another vehicle.

Review from Google

Bryan B.

July 4, 2025

One of the easiest car buying transactions I’ve ever had. I saw the new 2025 Chevy Silverado RST on a Sunday. Closed the deal with Austin Mundy on Monday. The truck was at my door at 8am on Thursday. Everything was advertised. Smooth and seamless. 100% would recommend l!

Review from Google

Aaron W.

July 15, 2025

Absolutely Wonderful Buying Experience. I found my truck online and made a call to Jim Falk Motors. Brennan took my call and made sure to answer all of my questions regarding the truck. I drove down from KC and they did everything they said they would. Brennan was very knowledge and extremely professional. I have told so many people about my buying experience with Brennan at Jim Falk and will continue to tell others.

Review from Google

Happy Customer

July 19, 2025

I found Jim Falk Motors through the GMC website and connected with Robert. They had a great price for the Sierra 2500 I ended up purchasing. I flew out, and their guy David picked me up. Nice gentleman. Orlando got me through the paperwork super quick. I was on the road in under 2 hours after being educated about the truck. I would recommend the dealership highly.

Review from Google

Robert A.

June 28, 2025

I can’t say enough how easy and comfortable that this dealership made the process of purchasing a truck from out of state. Austin really rocked it out! I was very skeptical at first, but they assured me a smooth process and they delivered.

Review from Google

Joe M.

July 17, 2025

Great transaction with no surprises!

Review from General Motors Survey

Patrick H.

June 24, 2025

I never purchased a vehicle online before and I also never purchased one that was out of state so this was all new to me. Chris was great to work with. Everything was done over the phone and through emails. They gave me good value on my trade in. After I signed the papers, the delivery driver started his 16 hour drive to me in PA. I didn't have to go anywhere. He came right to my house with my new truck (also a great guy). He went over everything on the new truck. I bought him dinner and he got into my old truck and started his drive back with it. Great experience and will definitely be going this route in the future. In about 2 weeks I received my official paperwork and took them to my local DMV and they registered the truck in my name and then I had to get a PA inspection sticker

Review from Google

Kelli M.

June 6, 2025

Amazing!! I can’t say enough about this place. Serenity Ford, Tommy, Orlando and the whole Jim Falk crew were so accommodating and helpful. Showed interest in a vehicle, went over the specifics, and they had the vehicle all the way in Wyoming within a day. Best service I've ever had!! Thank you!!

Review from Google

John S.

June 7, 2025

Just landed a 2025 Silverado High Country 4x4 midnight edition...In my opinion, all the “hype” I’ve read about this dealership via reviews and marketing materials etc.- All that hype is all that truth. Their staff has passion engrained in their bones, genuinely positive minded individuals. They seem the type to help you no matter what effort is involved...My wife and I just can’t say enough about how pleased we are with their superior do whatever it takes customer service and attitudes. they are very good at what they do at Jim Falk Chevy/GMC and it shows every step of the way. Thanks Y’all 🤣👍👌 And props to Mr Falk for running a stellar facility.

Review from Google

Ciara S.

May 22, 2025

This was hands down the easiest and best car buying experience we have had. We made the deal from the comfort of our home in Kansas and even had free delivery. If you are in the market for a new vehicle and looking for the best prices around you will not be disappointed. Give Darren a call, he will for sure take good care of you!

Review from General Motors Survey

Brook L.

July 3, 2025

I love the fact that you come get my car & bring it back. Its a real time & stress saver.

Review from Google

Jared K.

May 2, 2025

Austin made buying my Ram 3500 quick and painless. Delivered to my door. Financing was quick, everything done over the phone while I worked. Absolutely recommend this dealership and Austin!

Review from Google

Diane O.

April 14, 2025

Our first experience with online shopping! Collin was extremely patient and helpful and made the experience so simple! We had spent 6 months searching and they delivered us a great truck at a great price another state away all in 1 day!

Review from Google

Clint H.

July 14, 2025

I had an excellent experience purchasing a truck online from Jim Falk Motors! From start to finish, the process was smooth, transparent, and stress free. I worked with Cloie, and she went above and beyond beyond to make sure everything went perfectly. She was professional, responsive, and had incredibly helpful throughout the entire transaction. Buying a vehicle online can sometimes feel risky, but Cloie made me feel confident every step of the way. I couldn’t be happier with my new truck or the level of service I received. Highly recommend Jim Falk Motors - and definitely ask for Cloie!

Review from Google

Ritch M.

April 7, 2025

Well I have never given a review before but this Experience warrants to actually say something good for a change. Jason is Amazing because he made everything Simple. No Drama just quick and easy. Less than 12 hours later my New Truck was on its way to be Delivered 1300 miles away. Cheers

Review from Google

Phil M.

July 17, 2025

I was thinking about upgrading my truck. Wasn't 100% sure, but had been thinking for a while. I came across an ad for Jim Falk Motors, 300 miles from my home, that seemed too good to be true. I reached out to Chris Galvan, and he immediately went to work for me. As I continued to investigate upgrading, I continued to be skeptical. Chris and Orlando kept working and working and working until they could come up with an outstanding trade-in for my current truck, an unbelievable price for my new one and a plan that fit in my budget. I am getting my Sierra 1500 AT4 delivered this afternoon, and I could not be more excited. Thanks guys for making it easy and stress free!

Review from Google

Michael S.

April 1, 2025

I had an amazing experience buying our 2025 Traverse with Jason at Jim Falk dealership. He made the entire process incredibly easy and stress-free, helping us buy the car online through text, phone, and email. I will definitely be returning for my next vehicle purchase. As a bonus, we even received a surprise gift card for a meal! Thank you again, Jason, for your outstanding service!

Review from Google

Toler Brothers

July 11, 2025

Great customer service, Lowest price and Delivery 750 miles away 👍🏼

Review from General Motors Survey

Benny J.

August 22, 2025

The service department employees were attentive, Professional and welcoming. The work done on my vehicle was done in a timely manner.

Review from Google

Dave G.

August 14, 2025

Coming in from Ohio, this buying experience was fantastic. Everyone I met and spoke with were above kind. You have great people working for you making the buying experience easy and stress free.

Review from Google

Larry S.

July 13, 2025

Great sales and financial services. I bought my truck from out of state and staff went out of their way to get me my truck and even delivered on Easter Sunday without hesitation. Cloie Green and rest of staff are great people to work with

Review from General Motors Survey

James G.

August 4, 2025

I had a truck bed cover and new tires installed. On time start and sooner than expected completed. Great quality, top notch team from ordering and final delivery, lot of folks involved. This dealership is so amazing.

Review from Google

Steven F.

July 11, 2025

I never had to go to the dealership to buy my vehicle. It was a no nonsense purchase and the easiest vehicle purchase I have ever made. They delivered the new vehicle to me and picked up my trade all in one day.

Review from Google

Eddie S.

May 21, 2025

Hands down amazing. I was skeptical at first, but bought a truck sight unseen basically from 900 miles away. Let me tell you, the combo of Luke and Orlando.. top notch professionalism. Smooth, seamless buying experience. They worked with me, adding/swapping things on the truck that I asked for. I was picky, but they accommodated everything. Never was I haggled or pressured, I was just reassured. I cannot thank these guys enough for building my dream truck exactly a I wanted.

Absolutely will buy from Jim Falk Motors again. Thank you guys for everything. And the swag pack as well. Delivery was flawless and perfect. Easiest experience ever.

Review from Google

Sean S.

May 31, 2025

Chris Galvan was an excellent salesman and was easy to work with. The truck I bought was just as described and the delivery went very smoothly.

Review from Google

David C.

March 28, 2025

Super easy transaction, did everything over text , and calls, truck was delivered nice and clean and exactly how it was shown in their pictures, cloie was professional, fast and had the deal done for me in a short amount of time, I'll definitely buy from jim falk and cloie again!

Review from Google

Michael K.

July 15, 2025

My son bought a truck from Jim Falk Motors and had a great experience with them and the staff was very friendly and helpful. We decided to get a newer truck and dealt with Chris and he was very helpful, friendly and even sent us a video of the truck running. One of the best things is that they will deliver to your driveway. We would definitely deal with them again!!!

Review from Google

One9 Motorsports

May 6, 2025

Amazing experience purchasing our new Tahoe! Chris G picked up and made everything work smoothly. Service was prompt and they communicated all steps clearly and effectively. Love having our third car from Jim Falk!

Review from Google

Kelsey B.

July 17, 2025

Just got my GMC Yukon and couldn’t be happier! 🙌 Huge shoutout to Brennan for making the whole process insanely easy. We did almost everything over text (which I loved), barely had to talk on the phone, and he matched every request I had on my trade—no hassle, no BS. The paperwork was all electronic and super smooth. Honestly one of the easiest car-buying experiences I’ve ever had. If you’re in the market, hit up Brennan. He’s the real deal. 💯🚗

Review from Google

Debbie L.

July 11, 2025

I worked with Cloie from Jim Falk Motors and she was absolutely amazing. She was so professional and friendly the entire process. Within a few hours she helped complete the entire process of paperwork and even had my new vehicle delivered to my home that same day. Highly recommend working with Cloie!

Review from Google

Hannah W.

March 27, 2025

Jim Folk motors will always be where we buy our vehicles. Their customer service is top notch! We worked with Jason on a vehicle purchase recently and he made the whole process smooth, fast and efficient. Not having to deal with all the paperwork, fees and hours sitting in a dealership makes buying a car easy and stress free. Plus the fact that they deliver the vehicle is the cherry on top! Thank you for helping us buy our dream car!!

Review from Google

Karen M.

July 29, 2025

I don't write a lot of reviews, but the way that we were treated at this dealership deserves more than just a star rating. We had been in KC and Iowa all day on Saturday looking for a 12-15 passenger van. On our way home, we happened to see Jim Falk motors and decided to drive through to see what they had. It was 7:30 pm on a Saturday night. We saw the perfect van for us. We assumed that we would have to come back on Monday, but drove up to the front door just to see. Sean (our sales guy) had stepped outside to make a call. My husband asked if they were still open by any chance. Sean's reply was, "I'm still here and will do whatever I can to help." He was finishing up another deal and it would have been easy for him to call it a day, but he didn't. He went in and asked Laine ( the manager) and Gage (the finance manager) if they were ok staying and they both said, "Yes". So at 7:30ish on a Saturday night, these guys went above and beyond to get us into the van we had been looking for all day. I could write a book on how they treated us kindly - not like we were imposing. I could tell you over and over about how they were always smiling and always friendly through the whole process. I can tell you how each time we thanked them, their response was, "we are glad we can help" and we felt it!! At around 9:30 PM, we drove out of the dealership in our new van. Thank you Laine and Gage for your willingness to stay and a huge shout out and thank you to Sean for saying, "I'll do whatever I can to help" when so many others would have just said 'no'. What an uncommon and greatly appreciated experience in today's world! Ken & Karen

Review from Google

Stacey B.

March 26, 2025

This was the easiest truck purchase we ever did everything from the comfort of our home. We found the vehicle online. They delivered it to our front door and we test drove it through our neighborhood. Everybody was so pleasant. We did the lending through them. The drivers were amazing. The salesmen were amazing. I highly recommend Falk motors. We will be doing business with them again.

Review from Google

JC H.

December 16, 2024

Easy purchase and Austin, salesman, was very helpful. Purchased the last two vehicles from Carvana, and purchasing from Jim Falk was much easier. Will definitely do business with them again.

Review from Google

Brandon H.

October 30, 2024

Darren in sales got us taken care of! Best car salesman I've worked with. Had the truck delivered right to our house.

Review from Google

Rebecca D.

April 28, 2025

Friendly, proactive and professional.

Review from General Motors Survey

Tony B.

May 12, 2025

Very easy to work with. The time it took from signing paperwork, getting windows tinted and delivered 400 miles was astounding.

Review from Google

Phillip L.

October 24, 2024

Very easy way to purchase a vehicle. Everyone was great to deal with. Will definitely make my next purchase with them

Review from Google

Leah Q.

February 14, 2025

Jason was our salesman and he was great!! He didn’t pressure or push, he was able to do almost all via text which was super convenient with my work schedule! It was all so smooth and easy! They even delivered it to me at no cost which I loved! A stress free process! Love my new rig! Thank you!

Review from Google

Gregory O.

October 21, 2024

Service department is the absolute best!!! I drive over an hour one-way to utilize their facilities when there is another Chevy dealership just 20 minutes away.

Review from Google

Rowlan H

July 11, 2025

I was just casually looking in my area at used RAM 1500 trucks with no real intention of swapping my 2016 RAM. The internet being the internet, the truck of my dreams pops up but it’s way out in Clinton Missouri. The more I looked at it, with the ultra low mileage on it, the more I thought I’d like to get it. I filled in my email and phone number. 10 mins later I got a phone call from Serenity. Very nice gal, and I told her that I was just window shopping and didn’t really intend to buy a truck, especially from out of state (I live in upstate NY). She said that that’s fine, but JF motors delivers all over the country. At that point I said I’d think about it. A whole weekend goes by and Serenity called me and asked me if I had a trade in. She asked me to take photos and odometer reading and send them to her, which I did. So there was a bit of back and forth calling and the more we talked, the more the purchase seemed possible. She called with their offer, I countered and the rest is history. The new truck was delivered to my driveway in 2 days and my 2016 went back to Missouri. It was the most low pressure, enjoyable vehicle purchase I’ve ever experienced. The Jim Falk people are excellent to work with and the whole deal went without a hitch. I couldn’t be happier with my new truck and I’m happy that I sent my contact info. I highly recommend dealing with Serenity for a vehicle purchase. She’s very professional but down to earth at the same time. Two 👍🏻👍🏻 and five stars 🌟🌟🌟🌟🌟.

Review from Google

Kaslyn G.

August 23, 2025

Called ahead about the car we wanted to see and Chris had it sitting right out front ready to test drive! Great first impression. The rest of the process Chris was very helpful making sure I understood each step in the car buying process. I really appreciated his honesty and professionalism, plus just nice to talk to! And thank you to Chantal for her help in financing! Usually the most painful part but she made it painless and explained everything in detail. Answered all my questions and was very knowledgeable. And I took my Jeep home!!!

Review from Google

Becky C. W.

October 14, 2024

My service was done quickly and Brian was great. The cost of service is much less than I was paying at another dealership. I will definitely come back for my next service.

Review from Google

Pamela F.

May 6, 2025

I have now purchased three times from Jim Falk Motors. They always do their best to make everything right, going above and beyond. I have always had great experiences, especially working with Chris G. the sales manager. He was phenomenal to work with ensuring all things were done quickly and provided delivery with a smile. Thank you Jim Falk!

Review from Google

Bryson H.

May 2, 2025

I had inquired about a Ram 2500 on Wednesday morning and by Thursday at noon they had it delivered to me 300 miles away. Collin Garvin went above and beyond to make this deal happen. I’ll never buy from anyone else. These guys are awesome!

Review from Google

Chrissy W.

August 21, 2025

Just bought my 3rd vehicle in 3 years from salesman Jason Bernal. He makes the experience easy and we always get a good deal on our trade ins. That’s why we keep coming back. Jason is a down to earth kind of guy and when you leave there you feel like more than just a customer.

Review from General Motors Survey

James L.

August 8, 2025

Had an excellent experience at the dealership! The staff was friendly, knowledgeable, and made the entire process smooth and stress-free. I felt valued as a customer and left with exactly what I wanted. Highly recommend!

Review from Google

Errin F.

July 11, 2025

I have made 4 total purchases from Jim Falk Motors and 3 have been from Cloie. Always great customer service by always finding me exactly what I’m looking for.

Review from General Motors Survey

Andrew H.

May 21, 2025

Quick and easy. You almost never get to say that about a dealership anymore, but this place was great.

Review from Google

Shannon M.

April 14, 2025

Drove from Topeka, Kansas to buy a used car. We worked with Chris and had a terrific experience. Chris went above and beyond to help us. The atmosphere was very friendly. Highly recommend.

Review from Google

Jason D.

October 10, 2024

I cannot believe how amazing the buying process was with Jim Falk Motors! Darren was prompt, knowledgeable, trustworthy, and so kind! The entire process was handled over the internet and by phone. They delivered our vehicle to our front door over 400 miles away on the same day we bought it! Chantel walked us through the entire financing process with ease! There are not enough wonderful things we could say about Jim Falk Motors and their entire staff! This has been the best car buying experience I’ve ever had. No way I’d ever buy anywhere else!

Review from Google

Tony J.

September 21, 2024

Great service department. Every department there is great.

Review from Google

Lauren E.

September 13, 2024

We had been looking for a vehicle for a while, been in a few dealerships and never felt comfortable enough to pull the trigger. Austin at Jim Falk helped us not only walk through the process but made us feel super confident in buying online and have delivered to our house!! The whole process was smooth and seamless, and we are thankful for a reliable car for our family!

Review from General Motors Survey

Jerry A.

May 28, 2025

Your staff in the service department and in the office department are friendly, helpful, and professional. I really appreciate doing business with the good people you have in your organization.

Review from Google

Robert S.

September 10, 2024

Very pleased with the service & customer relations. Everyone is polite.

Review from Google

Jamie M.

July 11, 2025

Absolutely love our truck. Easy experience and financing was a breeze. Thank you Serenity Ford

Review from Google

Tom G.

August 26, 2024

Traci did a fantastic job to help us secure our new Silverado LTZ!! She was attentive to our needs and always kept us updated…way to go. A shout out to Dave, the driver who delivered our 2024 truck. What a great team.

Review from Google

Bretta

April 27, 2025

I've been going here for over 10 years for service. Always great service.

Review from Google

Alex V.

July 17, 2025

Brennan Volk was awesome! Very polite and helpful with the whole process. This was my best car buying experience by far!!

Review from Google

Brandon S.

March 12, 2025

Cloie was great to work with and had our vehicle delivered the same day.

Review from General Motors Survey

Christopher B.

June 27, 2025

Hands down the best car buying experience I’ve ever had. I will definitely be back.

Review from Google

Bryan S.

January 28, 2025

Reached out from IL inquiring about a few of their Chevy 2500 HDs. Option offerings not available in my area. Luke was a very helpful salesman. Within 24hrs I had made the purchase. Was well worth the 5 hr drive to trade. Like advertised, no hidden BS, no fees, just true numbers to agree upon. Highly highly recommended!

Review from Google

Clement M.

January 6, 2025

Great price, fast delivery. Dave and Chantel were easy to work with. I recommend them highly.

Review from General Motors Survey

Ray S.

May 21, 2025

Probably the best experience I have had buying an auto. Easy and no unexpected cost.

Review from Google

Nat T.

February 8, 2025

I have never thought I would ever purchase a vehicle online. Well, a few days back I saw an advertisement for a truck, that really interested my wife and I on social media. So, I checked out the dealerships Jim Falk Motors website, did some reading about them, read reviews and looked more into the truck we found. While checking out their website, I noticed they advertised free delivery. So, I finally decide to call Jim Falk Motors and was connected to Shawn Frost. Shawn was very helpful in answering all our questions, took photos and videos of the truck that we were interested in. Shawn went did everything he could to help us in getting the deal done. Everyone I talked to at the dealership, were extremely helpful and pleasant. So, we decided to do the unthinkable and purchase a truck online. Shawn made arrangements to have a couple things done to the truck, took more videos to send to me of the progress of things being done. Well today was the day Jim Falk motors delivered our new truck. Just as they say free delivery to a large area, they mean it. We live over 4hrs away from the dealership, and they brought it to us, completely free. Purchasing this truck online was extremely easy and all the staff we encountered were amazing. Shawn you rock!!

Review from Google

Jeffery G.

January 28, 2025

Best car buying experience ever. Gabe was great to work with and made the process quick and easy. They took all the stress and hassle out of going to the dealership. Everyone we spoke to at the dealership was great. The level of customer service that they provide is amazing. Gabe and Jim Falk will be the only place we shop from here on out. They just earned customers for life.

Review from General Motors Survey

Caleb C.

May 28, 2025

Everything went smooth from the initial call to the delivery. Super simple. I’ll definitely continue business with these guys.

Review from Google

Brooke R.

November 13, 2024

David was great to work with on the purchase of my new Tahoe. He was prompt with his responses and very informative. Additionally, Chantel in the finance department was very knowledgeable and very pleasant.

Review from Google

Hannah

June 7, 2025

Dealt with Jason. High five to this guy! Pleasant and not pushy! Made it very easy to buy a vehicle! Delivered my new car and did everything online. Highly recommend this place and dealing with Jason!! Thank you, Jason!

Review from Google

Todd V.

February 18, 2025

I sent a message to Jim Falk Motors late one night. The very next morning Jason in sells called me to find out what he could do to help me. I told him that I was looking for a truck for myself and a suv for the wife. Jason went above and beyond what I could of ever expected. This was the first time I have ever bought a new vehicle over the internet and Jason made it so easy. The wife loved everything about the deal and her new 2025 RS Traverse. Now we are waiting on my new 2025 Chevy High County to come in. I cannot say enough good things about Jim Falk Motors and Jason. We even recommended Jason to a friend of my wife’s that bought a vehicle for him. Thanks from WTV & CAV from Ky.

Review from Google

Jason H.

February 10, 2025

I just worked with Jim Falk Motors and with Sales Professional Robert Ingram for the first time in buying my new 2022 Ford Explorer ST, and Shayna White for Financing. I was amazed at how quickly they responded to me and my questions, and astonished that I never even had to go to the dealership. They brought the vehicle to my house, a little over an hour away, and we also finalized the paperwork in my house. The whole process was the most convenient that i have ever had with a dealership. Definitely will recommend them to anyone else.

Review from Google

Charlie S.

April 8, 2025

I cannot say enough, good things about Jim Falk and our salesman Austin Mundy. Also the finance and support people. From the first conversation we had on the phone until we sealed the deal. I felt like for the first time it matters not only what we thought, but how we were treated. I even took the price they had given me and tried to deal with local people here in the Memphis Tennessee area and they Wouldn’t even try to come close to the price. But it wasn’t just price. It was a professional manner in which all the people within the system operate. We drove 400 miles to get this vehicle. They definitely give you a feeling of family. If you decide you want to get a vehicle in the near future, I would strongly recommend Jim Faulk Chevy and Gmc, and my salesman Austin, who did a great job and followed through with every single thing we had asked him to do. Even after this sale, I called him on his cell phone just to get some information, he answered promptly And took care of what I needed. I think this might be the first time we actually had a pleasant experience buying a car, and we have bought many. Jim Falk has my business from now on.

Review from Google

Happy Customer

July 1, 2025

My car starter decided to kick the bucket at a small town and had to be towed out, when we were calling around we found Jim Falk, and the moment they picked up the phone and heard our problem they offered assurance of an easy and efficient fix. They were able to get my car fixed and on its way by the afternoon, and with the cleanest workspace I've ever seen at a repair station it's no wonder these guys are efficient. I have nothing with praise since they were also able to take care of me and hook me up with an awesome warranty on a new starter. Well done to the folks at Jim Falk 👏👏

Review from General Motors Survey

Brian D.

May 25, 2025

Oil change, done!! Recall item, installed!! Warranty issue, they gave me a loner vehicle while part was on order and delivered my truck home as soon as the repair was complete... No charge!! A+A+A+

Review from Google

Jack

January 28, 2025

Working with Jason at Falk Motors was easy. Within 24 hours of inquiring about a 2024 Canyon it was delivered to me and sitting in my garage with all the paperwork completed. It was a real pleasure working with Jason. I will definitely recommend him to any of my friends looking for a new vehicle.

Review from Google

Janice G.

February 27, 2025

We just bought a truck & Jason Bernal was the salesman. He is the best salesman we have dealt with, especially online, texts, phone calls & emails. He made it so easy to buy what we were looking for and gave us a great deal on our truck for a trade in and free delivery!! We highly recommend Jason & Jim Falk Motors.

Review from Google

Jonathan S.

February 12, 2025

Super easy and friendly. Would and have recommended them to people. Best and only way to purchase a vehicle!

Review from Google

Joseph O.

January 17, 2025

This purchase was seamless. Professional courteous staff. Jason and Chantel were absolutely wonderful to work with. Jeff delivered the truck and was in contact with me the entire time! I can’t remember ever having a vehicle purchase go so seamless. I’ll be back for sure! Ty Jim Falk motors

Review from Google

Stacie G.

February 13, 2025

The process was EXTREMELY easy and convenient. I highly recommend Jim Falk Motors.

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Sherri A.

June 9, 2025

Best car buying process we have ever experienced! Found the car we had been searching for and the price posted was what we paid. Shawn was like dealing with a close friend!! Jim Falk will be our FIRST STOP from now on!!

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Margil M.

February 12, 2025

My deal wasn't easy to make happen but Cloie Green went above and beyond on getting it done! She took care of it in great time and got me a deal better than what I told her I was needing while also having the 730+ mile delivery taken care of! Definitely get with her if you're needing an amazing sales professional!!!

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Christy W.

February 14, 2025

Traci made purchasing my new Tahoe easier than I could have hoped for! Super responsive to calls, emails and texts! The finance manager (I didn’t get her name) was friendly and was able to assist me in getting all the paperwork done remotely which is incredibly convenient! Then Charles delivered my new truck right to my doorstep and picked up my trade in. Never had such fast and friendly service from a dealership. And to top it all off, they had the best price I could find in SW Mo. Highly recommend!

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Happy Customer

February 13, 2025

David reassured me that Jim Falk Motors was a place to buy my cars! Living in Mountain Home Arkansas I have several car dealers within 200 miles and Jim Falk motors is my go-to car dealer. Did my dealing over the phone and Rex delivered my car in a raining snowstorm. Thank you Jim Falk Motors, what a team!

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Craig R.

February 27, 2025

Jason Bernal with Jim Falk did an excellent job. I highly recommend Jason and the dealership. They went out of their way to make everything go smooth. I never bought a vehicle online before. It went great and Jason walked me through the steps. From new tires to free home delivery (300 miles) to even a gift card to go out to eat. Top notch in all areas. Even the delivery drivers were very knowledgeable and thoughtful. We will definitely look to this dealer to purchase our next vehicle down the road. Thanks!

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Shyla D.

June 16, 2025

Brennan helped me purchase a vehicle over the phone and set up next day delivery! He was very helpful and quick to answer all of my questions. I’m very impressed with my buying experience! Give that man a raise!

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Elizabeth F.

November 11, 2024

I gotta say thank you to this company for their patience during the process of selling my vehicle. I was working with Trevor during the process, and he was amazing. Very professional and understanding. The drivers as well were very nice. Thanks again for your business.

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Charles W.

November 11, 2024

Purchasing my vehicle from Jim Falk Motors was the easiest vehicle purchase that I have ever made. Austin was very courteous and efficient. Austin and the entire staff were very friendly. It was well worth the extra time it took me to drive to the dealership. And if I didn't want to make the drive they would have delivered it me. I highly recommend giving Jim Falk motors and Austin a chance next time you are in the market for a new vehicle.

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Jason R.

November 7, 2024

The algorithm knew I was in the market for a new truck and came across this dealership on Facebook, I saw the truck I was looking for and put in a request for information. I spoke with Austin, and in 36 hours I had my truck delivered to me. The process was simple and straight forward, I was about to get a great deal, and not once did I ever feel pressure. There aren’t any hidden fees these guys great. This is the first time I bought a car without stepping into a dealership, and i couldn’t recommend these guys enough.

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Ronald D.

November 7, 2024

Best car shopping experience hands down. If you are looking for a car do yourself a favor and go see Austin at Jim Falk Motors. You will not be disappointed. I got exactly what I wanted at the best price and the service was excellent.

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Tamara D.

November 7, 2024

Kevin (sales associate) was very informative. He answered all my questions and always encouraged me to ask more. He helped me from the beginning to the end of my purchase and gave me the attention I needed to feel comfortable. I will definitely be a return customer.

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Corey C.

February 3, 2025

Great service, everything over the phone very easy process and at a great price. Highly recommend this dealership! Thanks to Jason, he got me in my dream truck.

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Roy G.

November 6, 2024

Customer Service, Service Dept. were all super friendly. Took care of our vehicle in a very timely manner.